Writing, Editing, Finding Reviews to Write About and Making Friends in the Ciao Community. 1. You will need to browse through the thousands of products on the site until you find one you can write about and click on the link ‘write a review’ which is on the product page. You will then be taken to another page where you can write the review. 2. Think up a title. If you can, make it something memorable – you may notice other writers, they have created some quite catchy tittles. 3. Further down the page there is a list advantages and disadvantages (relating to the product) with boxes you can check (by a click your mouse). 4. Then there is a larger main box* where you write of your experiences of your chosen product. I always try to write my review at a minimum of about 200 words in short easy-on-the-eye paragraphs. To me there is nothing worse than reading huge blocks of text, particularly from a computer monitor. 5. Somewhere through this procedure you will need to give your product a star rating of how good you consider your experience of ownership is. 6. Finally you will have to check a box that states that the review is your own work (i.e. it has not been plagiarised) and click submit. *When writing in the main box, you will find that you cannot check for typing errors. The way I tend to overcome this, is to write my review in my word processor (Word) and then when I am satisfied with spelling/grammar etc, I copy and paste it into the box. But do not worry, if after you have submitted it, you notice an error, when you are signed into your Ciao account, there is a link you can click on to edit your review. What if own a product you wish to write about but it is not listed? At the bottom of the page listing products there will be a link titled “Product not found?” Click on this will take you to a page where you can do a more specific search and then if it doesn’t come up with this search, there will be a link titled “Suggest a Product”. Click this and follow the instructions that usually asks for a product description, product name and if possible enter a website link to it (URL). Then just sit back and wait for an email stating that your product is now included in the Ciao database. I have found this may take anything from 24 hours to about a week. However, there is such a vast selection of products on Ciao, that most people would have them in or around their houses. There is certainly no shortage of material to write a review on. To give an example, products include on-line shops, computers, their software and components and hundreds more from chocolate biscuits to cars, to domestic appliances. Once your review is up on the site, you will notice that you will receive ratings and comments. Members will be rating from “Not helpful” up to “Very Helpful” and if it is very well written, you will get an “Excellent” from some. The higher the rating, the more payment you will get. There is also a link so that you can read the comments that people have left about your review. I find the comments most useful as it has helped me not only improve my writing skills, but also to make many on-line friends. Once you are a member, you can create your own “About me” page. This is where you can upload a picture of yourself and write something about yourself that would include your interests, where you are from and whatever else you want to include. On your main page will be a list of all reviews you have written. Here you also have a space where you can add any friends you make on Ciao. This is referred to as your Circle of Trust (C.O.T) from here you get a link directly to each of your C.O.T members, and you can click to go to their home page containing their details and reviews. Here you can then click on another link so that Ciao can inform you via email whenever they write a new review. Also on your main page are links to your private and public guest books where messages can be left for you. When you get an email stating that one of your C.O.T. member have written a review, you can then click on the link and be taken straight to the review on the Ciao site where you can read, rate and comment on it. Community points are also something that is added to your account depending on your activity on the site. Some users deem these to be very important. A coloured dot is added beside your user-name to indicate the number of points you’ve accrued, but to be honest, I rarely take any notice of what colour my dot has turned, although I have received notes of congratulations in my guest book which gives the whole Ciao experience a very friendly feel and a strong sense of community. If you like to write fiction, poetry or just opinions, there is another place on Ciao called the Ciao Café where you can write about anything you choose and get involved in the community spirit. At the time of writing (November 2005) I have been with Ciao about 6 months and have made lots of friends. If like me you work alone most of the time, it is really great to open your guestbook and find chatty messages from your on-line friends. I hope this article has been of some help